Return and Refund Policy for Royal Silk N Ethnic Sarees

At Royal Silk N Ethnic Sarees, we strive to ensure your complete satisfaction with every purchase made on our online store. We understand that sometimes situations arise where you might need to return or seek a refund for your order. Please carefully read our Return and Refund Policy to understand your rights and responsibilities.

1. Returns:

We accept returns of products within 2 days from the date of receipt. To be eligible for a return, the following conditions must be met:

– The item must be unused, unworn, and in the same condition as it was received.
– It should be in its original packaging with all tags and labels attached.
– Accessories and freebies received with the product must also be returned.
– The return request should be initiated within 48 hours of receiving the order.

2. Return Process:

To initiate a return, please follow these steps:

a. Log in to your Royal Silk N Ethnic Sarees account.
b. Go to the “Orders” section and select the order you wish to return.
c. Click on the “Return Items” option and follow the instructions provided.
d. Pack the product securely in its original packaging along with all accessories.
e. Our courier partner will pick up the return package from your provided address.

3. Refunds:

Once the returned product is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved:

– The refund will be processed to the original payment method used during the purchase.
– Please allow up to 10 business days for the refund to reflect in your account, depending on your payment method and bank processing times.

4. Non-Refundable Items:

Certain items are non-refundable and will not be accepted for return:

– Items worn, washed, damaged, or altered from their original condition.
– Items purchased during clearance sales or special promotions.

5. Exchange:

We currently do not offer direct exchanges. If you wish to exchange a product for a different size, color, or style, you will need to return the original item and place a new order on our website.

6. Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer support within 48 hours of receiving the order. We will guide you through the process of returning the item and getting a replacement or refund.

7. Contact Us:

If you have any questions or concerns regarding our Return and Refund Policy, please feel free to contact our customer support team at or call us at +91 76209 78250.

Please note that Royal Silk N Ethnic Sarees reserves the right to modify this Return and Refund Policy at any time without prior notice. It is your responsibility to review this policy periodically for changes.

By purchasing our online store, you agree to abide by the terms and conditions outlined in this Return and Refund Policy.